Guest Feedback

How do I contact someone if I have a guest complaint?
Please forward guest concerns regarding East Side Mario's to:

East Side Mario's – Guest Support
10 Kingsbridge Garden Circle, Suite 600
Mississauga, ON L5R 3K6

By E-mail:  ESMfeedback@primerestaurants.com

By Fax: 905.568.0080 attention: East Side Mario's Guest Support

If you would like to speak to someone in person, please call East Side Mario's Guest Support at 905.568.0000 or toll free at 1.800.361.3111.

Where can I find all East Side Mario’s locations?
To view East Side Mario's restaurant locations click here.

What is the address for East Side Mario's head office?
Prime Restaurants of Canada Inc.
10 Kingsbridge Garden Circle, Suite 600
Mississauga, ON L5R 3K6

Can I hold an event or celebration at an East Side Mario’s restaurant?
East Side Mario's will be happy to assist you in preparing an event or celebration at one of our restaurants.  Please contact your local East Side Mario's for further assistance.  Your specific restaurant location information can be found in the Location Details Section of the website.

Does East Side Mario's accept reservations?
Reservation policies may vary from restaurant to restaurant.  Please contact your local East Side Mario's through this web site for more information. Your specific restaurant location information can be found in the Location Details Section of the website.   

What are your hours of operation?
Hours of operation may vary from restaurant to restaurant.  Please contact your local East Side Mario's. Your specific restaurant location information can be found in the Location Details Section of the website.